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Candidate Privacy & Data Safeguards

Tia Privacy Policy

Your career goals, mock interview audio, speech telemetry, and job application preferences belong to you. We hold candidate data with the highest degree of confidentiality, transparency, and military-grade encryption.

Effective Date: September 28, 2026
•
Version: 2.1 (Production)
•
Applicable: Web App, Extension, Mobile App

Executive Summary

— Privacy at a Glance
Strict Rule

Zero Data Brokerage

We never sell, rent, or trade your contact info, resume files, or mock interview audio to third parties or recruiters without explicit consent.

AES-256 / TLS

Encrypted End-to-End

All session recordings, transcripts, and telemetry signals are encrypted in transit using TLS 1.3 and at rest with AES-256 encryption.

Isolated

No Public Model Training

Your mock session audio and private documents are never fed to train public foundation models (OpenAI, Anthropic, etc.).

GDPR / CCPA

Total User Control

Export your complete Data Archive or execute a permanent account deletion request anytime directly from your settings.

Table of Contents12 Sections
Privacy Inquiries

Have questions regarding your personal data?

Our Data Protection Officer reviews all candidate privacy and archive requests within 30 days.

privacy@tia.ai
Section 1

1. Overview & Scope

This Privacy Policy applies to the Tia career acceleration platform, including our web application (tia-web-rouge.vercel.app), the Tia Job AutoApply browser extension, our mobile iOS/Android applications, and all associated mentorship, mock interview, and job discovery services operated by TenAI, Inc. ("Tia", "we", "our", or "us").

Our primary mission is to empower professionals to learn, prepare, interview, and succeed in their careers. Because your career details, speech characteristics, and resume history are deeply personal, we design every feature with privacy as a foundational constraint rather than an afterthought.

Scope Notice: By creating a Tia account, participating in voice simulations, uploading your resume, or installing the Tia browser extension, you acknowledge the collection and processing of your personal information as set forth in this Policy.

Section 2

2. Personal Information We Collect

We collect information necessary to provide you with tailored TIA interview simulations, job matching, automated application workflows, and milestone tracking. Specifically:

A. Account & Core Identity

Email address, authentication identifier, password hashes, full name, profile avatar, and communication preferences.

B. Professional & Resume Data

Uploaded CVs and resumes (PDF/DOCX), target job roles, salary expectations, work history, educational credentials, tech stack skills, and LinkedIn profile URLs.

C. Voice & Speech Telemetry

Audio recordings of your mock interview responses, automatic speech-to-text transcripts, vocal tone inflection, cadence/words-per-minute pacing, and filler word metrics.

D. Camera & Visual Preview

Temporary on-device camera framing metrics (e.g. eye contact alignment, lighting preview). Raw video stream frames are processed client-side and never saved to permanent servers.

E. Billing & Subscription Metadata

When you subscribe to Tia Pro or Enterprise, payment processing is handled directly by our PCI-DSS compliant payment partners (Razorpay / Stripe). We store only tokenized payment IDs, billing cycles, invoice history, and quota status. We never receive or store your raw credit or debit card numbers.

Section 3

3. How We Use Your Information

We utilize your collected data strictly for legitimate educational, coaching, and career advancement purposes:

  • Simulating Realistic Technical & Behavioural Rounds: Generating follow-up interviewer prompts based on your spoken answers and target job requirements.
  • Scoring & Actionable Feedback: Producing detailed feedback dashboards with delivery pacing, logical clarity, code correctness, and STAR method evaluations.
  • Automated Job Matching & AutoApply: Extracting job listing requirements, scoring relevance against your Core Profile, and populating application forms upon your command.
  • Personalized Mentorship & Roadmaps: Curating continuous vision board goals, study plans, and competency benchmarks based on past practice sessions.
  • Security & Abuse Prevention: Verifying account authenticity, detecting automated attacks, and enforcing fair usage quotas.
Section 4

4. Speech, Audio & Camera Telemetry Privacy

Because voice mock interviews require microphone and camera permissions, we enforce strict technical privacy boundaries:

On-Device Video Framing & Privacy Indicator

The camera feed in your mock session is used purely for local preview and gaze confidence feedback. We do NOT perform facial recognition, store video recordings to disk, or broadcast your camera stream to external third parties.

Speech Audio Storage & Deletion Rights

Microphone audio captures are converted to text transcripts through secure, isolated inference streams. You can replay, review, or permanently purge any audio file and its associated transcript at any time from your session history dashboard.

Section 5

5. Job AutoApply & Browser Extension Privacy

The Tia Job AutoApply extension assists candidates by parsing job postings on supported job portals (e.g. LinkedIn, Indeed, Greenhouse, Lever) and auto-filling application fields with their verified resume details:

  • Domain Isolation: The extension only accesses the DOM of whitelisted job boards when explicitly activated by you. It never reads browsing history, banking credentials, or tabs unrelated to recruitment.
  • Candidate In The Loop: All auto-fills require your confirmation before final submission unless you have expressly enabled automated batch submission with strict filter criteria (such as compensation minimums and company exclusions).
  • Local Data Caching: Sensitive autofill credentials are held in encrypted browser session storage and cleared upon sign-out.
Section 6

6. TIA Service Transparency & Data Protection

We are deeply committed to fair, non-discriminatory, and privacy-preserving artificial intelligence:

Our Non-Negotiable TIA Principles:
Zero Public Model Training: Your private resume text and mock interview transcripts are never supplied to public foundational LLM training pools.
Enterprise Zero-Retention Agreements: All third-party LLM inference API calls operate under enterprise agreements ensuring zero data retention after immediate prompt evaluation.
Bias Auditing: Interview scoring prompts are calibrated against standardized industry evaluation rubrics (coding accuracy, system architecture, STAR communication) without regard to gender, ethnicity, accent, or age.
Section 7

7. Third-Party Disclosures & Subprocessors

We partner only with security-certified service providers who adhere to strict data protection covenants:

CategoryPartner / ServicePurposeLocation
Cloud HostingVercel & AWSApplication delivery, edge hosting & databaseUnited States / Global CDN
Payment GatewayRazorpay / StripePCI-DSS encrypted subscription billingGlobal / India
TIA Service ProcessingEnterprise Cloud ProvidersMock session dialogue, transcription & scoringUnited States
Email DispatchTransactional MailerPassword resets, billing receipts & alertsGlobal

* Note: We do not display third-party advertisements or sell candidate tracking data to marketing networks.

Section 8

8. Data Security, Encryption & Retention Schedule

We maintain comprehensive administrative, technical, and physical safeguards:

Encryption Architecture

Data in transit is guarded with modern TLS 1.3 encryption. Data at rest is encrypted using AES-256 standard cryptographic standards.

Retention Schedule

Active user profiles are retained during membership. You may purge individual mock recordings at will. When you delete your account, all identifying data is expunged within 30 days.

Section 9

9. Your Rights (GDPR, CCPA & Global Laws)

Regardless of your jurisdiction, Tia extends comprehensive data rights to all candidates:

1. Right to Access & Portability:Request a machine-readable JSON/PDF archive of your complete profile, practice scores, and interview notes.
2. Right to Rectification:Update or correct outdated resume credentials, contact info, or job preferences in real-time.
3. Right to Erasure:Execute a full "Right to be Forgotten" account deletion directly in your Security Settings or via email to privacy@tia.ai.
4. CCPA / CPRA "Do Not Sell":We affirm that Tia does not sell personal information or share personal data for cross-context behavioral advertising.
Section 10

10. Cookies & Tracking Technologies

Tia uses cookies and local browser storage to keep you authenticated, remember your UI preferences (such as collapsed sidebar state), and monitor application uptime:

Strictly Necessary

Required for secure session auth and CSRF protection.

Preferences

Saves your sound, camera selection, and theme settings.

Performance Analytics

Aggregated error monitoring to maintain low latency.

Section 11

11. Children's Privacy & Age Restrictions

Tia is designed strictly for career candidates and university students aged 16 and older. We do not knowingly collect personal data from individuals under 16 years of age. If you believe a child has provided us with personal information, please alert us at privacy@tia.ai so we can immediately delete it.

Section 12

12. Policy Revisions & Data Protection Officer Contact

We may periodically revise this Privacy Policy to reflect platform features, statutory amendments, or enhanced privacy technologies. In the event of material changes, we will notify you through your registered email address or an in-app banner prior to the revision taking effect.

Contact Our Data Protection Officer

TenAI Inc. • Attn: Data Protection Officer • San Francisco, CA

Email: privacy@tenais.co.in • Support: support@tenais.co.in

Contact Support Team